Newsletter

2024-2026

Transforming rural healthcare with telemedicine

© Intelehealth

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2024-2026

Intelehealth

Intelehealth is a tech-for-impact organisation that works to deliver quality healthcare where there are no doctors. Its team of engineers, clinicians and public health experts have developed an open-source telemedicine platform that is bridging healthcare gaps and extending vital services to underserved populations in India and Kyrgyzstan. Intelehealth’s reach is growing rapidly through partnerships to set up or enhance telehealth programmes with local government, NGOs and hospitals. Over 2.9 million teleconsultation and health service consultations have been conducted in 2023 alone.

CHALLENGE

India’s healthcare landscape has seen remarkable advancements, mostly in urban settings. Systemic challenges do however persist when it comes to ensuring high-quality healthcare reaches the rural poor. This is especially so for women, who not only suffer from the limited availability of doctors and great distances that need to be travelled, but also social norms that limit their ability to take independent decisions about their own healthcare. Telemedicine offers a solution, but 75% of initiatives fail due to poor execution.

© Intelehealth

ACTION

Intelehealth’s open-source telemedicine platform connects rural patients with urban doctors through virtual teleconsultations in low bandwidth environments. These consultations can be unfiltered or facilitated by local frontline health workers – nurses based in clinics and health centres, as well as community health workers in the patients’ villages. They are in turn equipped with a “smart digital assistant” integrated into their mobile phones providing diagnostic and treatment support on the base of over 150 evidence-based protocols. The doctors and health workers are screened, trained and supervised.

By combining community care with reliable access to specialist doctors, Intelehealth provides end-to-end telemedicine that is quality care, no matter how remote the setting: 70% of the primary care conditions of people living in rural areas can be addressed by health workers using Intelehealth’s tools.

In India, where a flagship national teleconsultation service already exists (eSanjeevani), Intelehealth is providing support to help ensure its successful implementation, increasing the platform’s adoption by rural populations and health providers. Intelehealth smart digital assistant has also been integrated into the national application, enabling teleconsultations, accurate diagnoses and treatment plans across the country.

In Kyrgyzstan, the organisation is working with the government to launch its software nationwide and improve access to healthcare for hard-to-reach populations, targeting children with disabilities in particular.

IMPACT

2.9M
+

teleconsultations & health service consultations enabled

12,700+

frontline health workers and doctors supported

80
%

of patients reported an improvement in their health issues

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© Intelehealth

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© Intelehealth

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© Intelehealth

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© Intelehealth

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© Intelehealth

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© Intelehealth

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© Intelehealth

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© Intelehealth

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© Intelehealth